"Quality During Catastrophe"

 

 
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Home Office:
PO Box 18527
Charlotte, NC 28218
800.785.2604
Fax  866.889.1386

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Quality & Service Pledge

At RJMW, we hold ourselves to very stringent time commitments to our clients and their policyholders and we have experts qualified in several fields:

  • We contact the insured and claimant on the same day an assignment is received or a contact letter goes out.

  • We inspect losses within 48 hours. (In most cases)

  • We acknowledge claims to clients by computer generated letters with reserves immediately after inspection.

  • We provide a 30-day status report.

  • We provide agreed price appraisal service on property and automobile losses

  • We keep a computerized diary system to ensure prompt reports.

  • We provide full adjustment services with or without Proofs of Loss.

  • Licensed to handle CA earthquake losses

  • Government approved to adjust flood losses (NFIP)

 

At RJMW, our pledge is to take action on each

assignment immediately, to complete it quickly,

and to do it right the first time, with quality and integrity.

 

© Copyright 2009 by Reid, Jones, McRorie & Williams, Inc.  All rights reserved

Last Updated 9/16/2009